John Carrona - BSOD analyst

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Free Online AntiMalware ResourcesRSS Feed Subscribe to the RSS feed Originally Added to Website:  14 Sep 2009
Last Updated: 03 November 2017

From https://www.av-comparatives.org/removal-tests/ Removal Test - 2017 PDF (I did some minor editing for formatting)
Many thanks to Corrine for this link!!!

Additional Free Malware Removal Services/Utilities offered by the vendors
 
YES = Boot-Disk available.  Included in the standard package without extra charges (and without the need to contact/request it from the vendor’s support personnel). 

Adaware
YES

Avast
YES
http://www.avast.com/ransomware-decryption-tools
AVG
YES
http://www.avg.com/eu-en/virus-removal
AVIRA
YES
http://www.avira.com/en/downloads#tools
Bitdefender
YES
http://www.bitdefender.com/free-virus-removal/ 
BullGuard


Emsisoft

http://www.emsisoft.com/en/software/eek/ 
eScan
YES
http://escanav.com/english/content/products/MWAV/escan_mwav.asp 
ESET
YES
https://www.eset.com/int/download-utilities/
F-Secure
YES
https://www.f-secure.com/en/web/labs_global/tools-beta
Fortinet


Kaspersky Lab
YES
https://support.kaspersky.com/viruses/utility#kasperskyvirusremovaltool
Microsoft
YES
https://www.microsoft.com/en-us/wdsi/products/scanner 
Seqrite - Tencent
YES

Trend Micro
YES

VIPRE

https://www.vipre.com/support/rescue/ 





The stuff below here is not kept updated.  Use at your own risk!  Good luck!

If unable to boot to Windows, see below for bootable tests (link to the bootable tests).

System Boots to Windows:
If able to boot to Windows - Could you be infected? It's possible that malware has corrupted your current protection and is giving false results, so please try a couple of these, independent scans (from this link: https://www.us-cert.gov/ncas/alerts/TA15-286A )  This list dates from 2015, so you may have to try several to find a working link or two.

F-Secure :  https://www.f-secure.com/en/web/home_global/online-scanner (link is external)
McAfee:  http://www.mcafee.com/uk/downloads/free-tools/stinger.aspx (link is external)
Microsoft:  http://www.microsoft.com/security/scanner/en-us/default.aspx (link is external)
Sophos:  https://www.sophos.com/en-us/products/free-tools/virus-removal-tool.aspx (link is external)
Trend Micro:  http://housecall.trendmicro.com/ (link is external)

The above are examples only and do not constitute an exhaustive list.
The U.S. Government does not endorse or support any particular product or vendor.

If you do find infections, I'd suggest posting over in the Am I Infected forum to ensure that all the bad stuff has been removed:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

System Does Not Boot to Windows:
There are also free, bootable antivirus disks at the links below (they are called Rescue CD's).
This list dates from 2012, so you may have to try several to find a working link or two.
These are likely not UEFI boot compatible - so if your system came with Windows 8 or later, please post back to the forums for help in running them:
 
BitDefender Rescue CD:  http://download.bitdefender.com/rescue_cd/
Avira AntiVir Rescue System:  http://www.avira.com/en/support-download-avira-antivir-rescue-system
F-Secure Rescue CD 3.00:  http://www.f-secure.com/en_EMEA-Labs/security-threats/tools/rescue-cd
Kaspersky Rescue Disk 10:  http://support.kaspersky.com/faq/?qid=208282173
Microsoft Standalone System Sweeper BETAhttp://connect.microsoft.com/systemsweeper
AVG Rescue CD:  http://www.avg.com/us-en/avg-rescue-cd
Panda Rescue CD:  http://www.pandasecurity.com/homeusers/downloads/docs/product/help/is/2010/en/241.htm
Panda SafeCD:  http://research.pandasecurity.com/panda-safecd-4-4-3-0/
GData BootCD: https://www.gdatasoftware.com/support/main-subjects/upgrade-service/download.html
Dr.Web LiveCD:  ftp://ftp.drweb.com/pub/drweb/livecd/
TrendMicro Rescue CD:  http://www.trendsecure.com/Info/Rescue_Disk/html/download.html
PCTools Alternate Operating System Scanner:  http://www.pctools.com/aoss/details/
Emsisoft Emergency USB Stick (A Squared):  http://www.emsisoft.com/en/software/stick/

Trinity Rescue Kit (contains: ClamAV, AVG, F-Prot, BitDefender):  http://trinityhome.org/Home/index.php?wpid=1&front_id=12
Shardana Antivirus Rescue Disc Utility (Shardu)(contains: Avira AntiVir Rescue System, BitDefender Antivirus Rescue CD, Dr. Web Live DC, F-Secure Antivirus Rescue, GData Rescue CD, Kaspersky KAV RescueCD, Panda Safe CD):  http://www.sarducd.it/downloads.html

List of 13 rescue disks:  http://www.raymond.cc/blog/archives/2008/12/11/13-antivirus-rescue-cds-software-compared-in-search-for-the-best-rescue-disk/
Contains reviews of these 14 products from 04Dec2008:
    Avira Rescue System v3.4.4
    BitDefender Rescue CD v2
    Dr.Web LiveCD v4.44
    F-Secure Rescue CD v3
    Kaspersky Rescue CD v8.8.1.18
    * Norton Recovery Tool (requires Norton product key)
    * VBA Rescue v3.12
    Panda Safe CD
    * PC Tools Alternate Operating System Scan
    * Quick Heal Native Boot Scan
    ? avast! BART CD v2.0
    * Rising AntiVirus Software for Linux
    G DATA AntiVirus BootCD
    * AVG Rescue CD (shareware w/subscription)

* = not included in my listings above
? = uncertain if included in my listings above



The stuff below here is not kept updated.  Use at your own risk!  Good luck!

Last updated:  16 Apr 2014
removed Kaspersky, Panda, TrendMicro, and Avast online scanners from the list
Rest of list still dates from 2012

TDSS Killer
Power Tools listing below...
Bootable Rescue CD's listing below...

Free Online Independent Malware Scans

Try a couple of these free, online scanners to see if anything has slipped by your protection (most require that you use Internet Explorer):
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully
Having difficulty with running the scans using IE9? - some scans are being updated by the manufacturer

http://www.eset.com/onlinescan/
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.ewido.net/en/onlinescan/ - thanks to Tehsplink!  added 17 Feb 09
http://www.windowsecurity.com/trojanscan/ - thanks to Tehsplink!  added 17 Feb 09
http://us.mcafee.com/root/mfs/default.asp


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the malware/security forum
If you're not infected, post back in the original location and we'll try some more stuff.


TDSS Killer:  http://support.kaspersky.com/faq/?qid=208283363
Be very, very careful with this.  The TDSS rootkit infects the partition table - so even a full format won't remove it.  When using a tool like TDSS Killer a very real possibility exists that the system may not be able to boot afterwards.  If unsure, ask for additional advice about using this tool.  FYI - I am not a malware removal expert, so I don't presume to be able to offer malware removal advice.  I'm experienced enough that I can offer advice for recovering from a damaged partition table that won't let your system boot.


Power Tools:
BE VERY, VERY CAREFUL!!!  These tools can hose (damage) your system if used too aggressively!!! 
Set a System Restore Point before using!!!
- Norton Power Eraser (requires internet access to operate):  http://security.symantec.com/nbrt/npe.aspx?
- Microsoft Safety Scanner (haven't used this myself):  http://www.microsoft.com/security/scanner/en-us/default.aspx

- Comodo Cleaning Essentials (has "KillSwitch" - a Process Explorer w/whitelist for processes):  http://www.comodo.com/business-security/network-protection/cleaning_essentials.php

Rescue CD's:

BitDefender Rescue CD:  http://download.bitdefender.com/rescue_cd/
Avira AntiVir Rescue System:  http://www.avira.com/en/support-download-avira-antivir-rescue-system
F-Secure Rescue CD 3.00:  http://www.f-secure.com/en_EMEA-Labs/security-threats/tools/rescue-cd
Kaspersky Rescue Disk 10:  http://support.kaspersky.com/faq/?qid=208282173
Microsoft Standalone System Sweeper BETAhttp://connect.microsoft.com/systemsweeper
AVG Rescue CD:  http://www.avg.com/us-en/avg-rescue-cd
Panda Rescue CD:  http://www.pandasecurity.com/homeusers/downloads/docs/product/help/is/2010/en/241.htm
Panda SafeCD:  http://research.pandasecurity.com/panda-safecd-4-4-3-0/
GData BootCD: https://www.gdatasoftware.com/support/main-subjects/upgrade-service/download.html
Dr.Web LiveCD:  ftp://ftp.drweb.com/pub/drweb/livecd/
TrendMicro Rescue CD:  http://www.trendsecure.com/Info/Rescue_Disk/html/download.html
PCTools Alternate Operating System Scanner:  http://www.pctools.com/aoss/details/
Emsisoft Emergency USB Stick (A Squared):  http://www.emsisoft.com/en/software/stick/

Trinity Rescue Kit (contains: ClamAV, AVG, F-Prot, BitDefender):  http://trinityhome.org/Home/index.php?wpid=1&front_id=12
Shardana Antivirus Rescue Disc Utility (Shardu)(contains: Avira AntiVir Rescue System, BitDefender Antivirus Rescue CD, Dr. Web Live DC, F-Secure Antivirus Rescue, GData Rescue CD, Kaspersky KAV RescueCD, Panda Safe CD):  http://www.sarducd.it/downloads.html

List of 13 rescue disks:  http://www.raymond.cc/blog/archives/2008/12/11/13-antivirus-rescue-cds-software-compared-in-search-for-the-best-rescue-disk/
Contains reviews of these 14 products from 04Dec2008:
    Avira Rescue System v3.4.4
    BitDefender Rescue CD v2
    Dr.Web LiveCD v4.44
    F-Secure Rescue CD v3
    Kaspersky Rescue CD v8.8.1.18
    * Norton Recovery Tool (requires Norton product key)
    * VBA Rescue v3.12
    Panda Safe CD
    * PC Tools Alternate Operating System Scan
    * Quick Heal Native Boot Scan
    ? avast! BART CD v2.0
    * Rising AntiVirus Software for Linux
    G DATA AntiVirus BootCD
    * AVG Rescue CD (shareware w/subscription)

* = not included in my listings above
? = uncertain if included in my listings above






© 2017 - John D. Carrona
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